Support & Help Center

We're here to help with your membership, check-ins, payments, and account access.

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Call Us

(858) 367-3868

Member support line

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Email Us

support@shootindoorsmember.com

We typically reply within 1 business day

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Support Hours

Mon–Sat

9:00 AM – 7:00 PM (Local Time)

Send Us a Message

This opens your email app with the message pre-filled, addressed to our support team.

Frequently Asked Questions

On the login page, click Forgot Password? Enter your email and we'll send a 6-digit verification code to reset your password. The code is valid for a short window, so check your inbox right away.
New accounts require a one-time password change on first login. Enter a new password with at least 8 characters including an uppercase letter, a lowercase letter, a number, and a special character. After setting it, you'll be taken to your dashboard automatically.
Present your member QR code to the front desk, or have staff look you up by name or email. Your check-in assigns you to an available lane, or places you in the queue if all lanes are full.
Log in and open your member dashboard. Use the Visit History and Payments tabs in the top navigation to review your activity and billing.
Membership status is managed by staff at your home location. Contact us by phone or email, or visit the front desk, and we'll help you renew or restore your account.

Contact a Location Directly

Broomfield

1 Park St, Broomfield, CO 80020

📞 (303) 854-9102

Buckley

1310 S Abilene St, Aurora, CO 80012

📞 (303) 658-0011

Central Park

6280 E 39th Ave, Denver, CO 80207

📞 (303) 997-0028

Denver

410 Raritan Way, Denver, CO 80204

📞 (719) 223-5554

King of Prussia

514 Shoemaker Rd, King of Prussia, PA 19406

📞 (484) 965-9638